Is this Best Western Citadelle pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Best Western Citadelle have a swimming pool?

No, this Best Western Citadelle does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Citadelle?

Best-rates for the Best Western Citadelle starts from $90 per night with includes TV, Accessibility, Wellness Facilities, Entertainment, Child Friendly, Laundry, Air Conditioner, Business Services, Fireplace/Heating, Guest Services, Breakfast, Internet, Parking, Security/Safety, Sports/Activities, Bedding/Linens, Kitchen, Wheelchair Accessible, Toiletries with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Best Western Citadelle a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Citadelle wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Citadelle is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Citadelle?

Based on the information reported by the owner or manager, the Best Western Citadelle indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Citadelle?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Citadelle | Hotel in Besancon

| 8.6 (688 Reviews) | 1 Bathroom

Besancon Old Town Hotel | Best Western Citadelle

Hotel in Besancon Old Town, Besancon

Hotel in Besancon with a 24-hour business center and a 24-hour front desk
A 24-hour business center, coffee/tea in a common area, and a business center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk, and express check-out.
Best Western Citadelle offers 41 accommodations with espresso makers and safes. Beds feature premium bedding. 76-cm flat-screen televisions come with premium digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Free toiletries

Private bathroom

Hair dryer

Towels

Shower

Bedroom

Heating

Blackout drapes/curtains

Premium bedding

Bed sheets

Air conditioning (climate-controlled)

Connecting rooms available

LED light bulbs

Iron/ironing board (on request)

Soundproofing

Office

Desk

Free newspapers

Desk chair

Recycling

Safe

Phone

Breakfast

Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 16 for adults and EUR 8 for children

Room service available

Coffee/tea in common area(s)

Free bottled water

Espresso maker

Parking

Secured self parking on site (EUR 15 per day)

Limited onsite parking

Electric car charging station on site

Onsite parking available only on request

Accessibility

Wheelchair-accessible path of travel

Elevator

Well-lit path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Wheelchair-accessible registration desk height (inches): 27

Wheelchair-accessible public washroom

Elevator door width (inches): 100

Wheelchair-accessible lounge

Stair-free path to entrance

Visual alarms in hallways

Wheelchair-accessible path to elevator

Activities

Golfing

Casino

Bike parking

Bike storage

Bicycle tour information

Entertainment

76-cm flat-screen TV

Cable/satellite channels

Premium channels

General

24-hour business center

Coworking space

Free newspapers in lobby

Elevator

Reception hall

Water dispenser

Front-desk safe

German

English

French

Portuguese

Spanish

Double-glazed windows

Comprehensive recycling policy

Comprehensive food waste policy

Water dispenser

Smoke-free property

Guest Services

Soundproofed rooms

24-hour front desk

Daily housekeeping

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for eur 10.0 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 16 for adults and eur 8 for children secured self parking fee: eur 15 per day late check-out is available for a fee (subject to availability) crib (infant bed) fee: eur 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed (service animals are welcome, and are exempt from fees)

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Jim

Aug 31, 2025 10:02:14 PM

Review Score: 8

Summary: great

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 King Bed, Non Smoking (Twin bed on request) Room Size: m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 178, Courtyard view, Wheelchair accessible, Cribs/infant beds (surcharge), Doorway wheelchair width (inches) - 70, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Classic Room, 1 Queen Bed, Non Smoking Room Size: 140 square feet m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, No cribs (infant beds), Square feet - 140, Courtyard view, Square meters - 13, Ping - 3.93, Bed count minimum 1, Bed count maximum 1
Comfort Room, 1 King Bed, Non Smoking (Twin bed on request) Room Size: 183 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Wheelchair-width doorways, Doorway wheelchair width (centimeters) - 176, Ping - 5, Low-height counters/sink, Square meters - 17, Wheelchair accessible, Cribs/infant beds (surcharge), Lowered locks/deadbolt, Square feet - 183, Doorway wheelchair width (inches) - 69, Roll-in shower width (centimeters) - 117, Courtyard view, Low counters/sink height (inches) - 34, Roll-in shower width (inches) - 46, Low counters/sink height (centimeters) - 86, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Standard Room, 1 Double Bed, Non Smoking (Simple) Room Size: 107 square feet m² 1 Double Bed	General Square meters - 10, Square feet - 107, Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Ping - 3.01, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1