Hotel de la Cité Carcassonne - MGallery Collection | Hotel in Carcassonne
Hotel in City of Carcassonne, Carcassonne
Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar
Hotel de la Cité Carcassonne - MGallery Collection is located in Carcassonne.
This 58 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Breakfast, View, and several others. This is a 5 star rated property and has over 1040 reviews with the average score of 9 . Coming to Carcassonne and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 58 Bedrooms Hotel if you want to learn more about this place in Carcassonne. These details are authentic, as they are provided by our partner, booking.com.
This Hotel de la Cité Carcassonne - MGallery Collection in Carcassonne is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel de la Cité Carcassonne - MGallery Collection”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Snack bar
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Breakfast in the room
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Fruit
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Special diet meals (on request)
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Bar
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Restaurant
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Wine/Champagne
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Kids' meals
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Private Parking
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Parking
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Accessible parking
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Foot massage
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Hand massage
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Beauty services
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Evening entertainment
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Facial treatments
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Neck massage
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Turkish/Steam Bath
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Full-body massage
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Massage
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Steam room
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Body scrub
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Body wrap
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Spa/Wellness packages
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Body treatments
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Tour or class about local culture
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Back massage
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Spa facilities
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Temporary art galleries
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Spa lounge/Relaxation area
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Spa and wellness center
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Board games/Puzzles
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Elevator
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Heating
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Family rooms
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Soundproof rooms
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Hypoallergenic room available
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Smoke-free property
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Wifi in all areas
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Non-smoking rooms
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Pet friendly
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Air conditioning
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Safe
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Baggage storage
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Dry cleaning
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Ironing service
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Laundry
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Concierge
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Pet bowls
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Room service
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Fax/Photocopying
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Meeting/Banquet facilities
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24-hour front desk
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Daily housekeeping
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Private check-in/out
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Invoice provided
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Wifi
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Internet
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Free Wifi
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Outdoor pool (seasonal)
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Garden
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Outdoor pool
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Sun deck
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Terrace
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Smoke alarms
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Security alarm
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Key card access
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Fire extinguishers
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CCTV in common areas
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24-hour security
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation disinfected between stays
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Face masks for guests available
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Access to healthcare professionals
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Hand sanitizer in guest accommodation and common areas
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Staff follow all safety protocols as directed by local authorities
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First aid kits available
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Contactless check-in/out
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Physical distancing rules followed
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Cashless payment available
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Beach chairs/Loungers
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Fenced pool
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Beach umbrellas
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Pool with view
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Shallow end
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Swimming pool
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Heated pool
Policies
The hotel is located in the heart of a unique historical monument. measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. the hotel has a shuttle service and a valet service available for guests, guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel, to facilitate your stay the arrival, take place at our welcome point: 32 chemin des ourtetsplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian, swimming pool: closed from wed, sep 30, 2026 until tue, jun 15, 2027
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
|
Superior King Room with Garden and Ramparts View
Room Type:
Double
Room Size:
25 m2
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Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Body soap, Shower cap, Toilet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Carpeted, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Extra long beds (> 80 inches), Cribs, Wardrobe or closetViewGarden view, ViewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Non-feather pillow, Clothes rack, Hypoallergenic pillowPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
|
Classic King Room with Street View
Room Type:
Double
Room Size:
22 m2
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Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Bath or shower, Body soap, Shower cap, Toilet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Carpeted, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Extra long beds (> 80 inches), Wardrobe or closetKitchenCoffee machine, Electric kettle, Cleaning productsViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Non-feather pillow, Clothes rack, Hypoallergenic pillowPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
|
Superior King Room with Terrace and Garden View
Room Type:
Double
Room Size:
20 m2
|
Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Body soap, Shower cap, Toilet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Carpeted, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaDeskBedroomLinens, Extra long beds (> 80 inches), Wardrobe or closetViewGarden view, ViewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Non-feather pillow, Clothes rack, Hypoallergenic pillowPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
|
King Suite
Room Type:
Suite
Room Size:
35 m2
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Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Body soap, Shower cap, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Hardwood or parquet floors, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Desk, Seating areaBedroomLinens, Extra long beds (> 80 inches), Cribs, Wardrobe or closetViewViewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Sofa bed, Non-feather pillow, Clothes rack, Hypoallergenic pillowPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
|
Family Room with One Double and Two Single Beds
Room Type:
Quad
Room Size:
28 m2
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Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Body soap, Shower cap, Toilet, Conditioner, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Carpeted, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaDeskBedroomLinens, Extra long beds (> 80 inches), Wardrobe or closetKitchenCoffee machine, Electric kettle, Cleaning productsViewCity viewAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Fold-up bedPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
|
Junior King Suite with Single Sofa Bed
Room Type:
Suite
Room Size:
30 m2
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Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Body soap, Shower cap, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Hardwood or parquet floors, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Desk, Seating areaBedroomLinens, Extra long beds (> 80 inches), Cribs, Wardrobe or closetViewGarden view, ViewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Sofa bed, Non-feather pillow, Clothes rack, Hypoallergenic pillowPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
|
Deluxe Suite Balcony
Room Type:
Suite
Room Size:
40 m2
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Food & DrinkBottle of water, Tea/Coffee maker, MinibarBathroomBath, Hairdryer, Body soap, Shower cap, Toilet, Conditioner, Shower, Free toiletries, Shampoo, Toilet paper, Slippers, Towels, Bathrobe, Private bathroomGeneralKey card access, Heating, Hardwood or parquet floors, Soundproofing, Safety deposit box, Ironing facilities, Air conditioning, Trash cans, Carpeted, Smoke alarmMedia & TechnologyFlat-screen TV, Satellite channels, TVServicesWake-up service/Alarm clock, Wake-up serviceOutdoorsTerrace, BalconyLiving AreaSofa, Desk, Seating areaBedroomLinens, Extra long beds (> 80 inches), Cribs, Wardrobe or closetViewGarden view, ViewKitchenCoffee machine, Electric kettle, Cleaning productsAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom amenitiesSocket near the bed, Feather pillow, Sofa bed, Non-feather pillow, Clothes rack, Hypoallergenic pillowPool and SpaPool towelsExclusive servicesAccess to private pool, Concierge services |
FAQ's
Is this property pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at property?
Check-in time for City of Carcassonne hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the property have a swimming pool?
Yes, this City of Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the City of Carcassonne hotel starts from $286 per night with includes View, Bar, Toiletries, Guest Services, Child Friendly, Heating, Laundry, Air Conditioner, Pet Friendly, Ocean View, Security/Safety, Sports/Activities, Hot Tub, Internet, Pool, Balcony/Terrace, Accessibility, Wellness Facilities, Entertainment, Spa, Parking, Oceanfront, Business Services, Restaurant, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the City of Carcassonne hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the City of Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
