Is this Novotel London ExCeL pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel London ExCeL have a swimming pool?

No, this Novotel London ExCeL does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel London ExCeL?

Best-rates for the Novotel London ExCeL starts from $126 per night with includes Parking, Bedding/Linens, Wellness Facilities, Breakfast, Internet, Kitchen, Wheelchair Accessible, Accessibility, Spa, Restaurant, Bar, Child Friendly, Laundry, Balcony/Terrace, Security/Safety, Business Services, Fireplace/Heating, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel London ExCeL a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel London ExCeL wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel London ExCeL is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel London ExCeL?

Based on the information reported by the owner or manager, the Novotel London ExCeL indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel London ExCeL?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel London ExCeL | Hotel in London

| 8.6 (1002 Reviews) | 1 Bathroom

Hotel in Docklands, London

Pet-friendly London hotel connected to the convention center, 3-minute walk to ExCeL Exhibition Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking.
Housekeeping is available on request.
Novotel London ExCeL offers 257 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Towels

Shower

Eco-friendly toiletries

Private bathroom

Bedroom

Heating

Bed sheets

Blackout drapes/curtains

Free cribs/infant beds

Iron/ironing board

Safe

LED light bulbs

Energy-saving switches

Eco-friendly cleaning products provided

Free newspapers

Recycling

Laptop-friendly workspace

Bulk dispenser for toiletries

Phone

Connecting rooms available

Desk

Water-efficient showers only

Soundproofing

Desk chair

Breakfast

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

24-hour room service

1 bar

Buffet breakfast available for a fee daily 7:00 AM–10 AM: GBP 18.10 per person

Coffee/tea maker

Minibar

Parking

Wheelchair-accessible parking available

Self parking on site (GBP 25 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible registration desk

Wheelchair-accessible business center

Elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible restaurant

Wheelchair-accessible fitness center

Wheelchairs available on site

Wheelchair-accessible parking

Wheelchair accessible (may have limitations)

Area rugs in room

Wheelchair-accessible path to elevator

Assistive listening devices available

Wheelchair-accessible public washroom

Activities

Sailing

Steam room

Fitness center

Sauna

Entertainment

Cable channels

LCD TV

General

Conference space (4532 square feet)

Business center

Meeting rooms

Free newspapers in lobby

Banquet hall

Elevator

ATM/banking services

Front-desk safe

Italian

French

Russian

Hindi

Spanish

Romanian

German

Polish

Lithuanian

Hungarian

English

Portuguese

TV in lobby

No plastic coffee stirrers

Humane treatment of captive wild animals

Reusable cups only

Reusable tableware only

No plastic drinking straws

Comprehensive recycling policy

Biodegradable drinking straws

Comprehensive food waste policy

No plastic soda bottles

Smoke-free property

Vegan dining options

No plastic water bottles

Vegetarian dining options

Local culture & ecosystem education

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Double-glazed windows

Guest Services

Soundproofed rooms

Free cribs/infant beds

Laundry facilities

Daily housekeeping

Multilingual staff

Change of towels (on request)

Change of bedsheets (on request)

Concierge services

Luggage storage

Tour/ticket assistance

Dry cleaning service

24-hour front desk

Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 5:00 am minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately gbp 18.10 per person self parking fee: gbp 25 per night (in/out privileges) pet fee: gbp 15 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of gbp 15 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

Reviews

Danish

Jan 4, 2026 04:30:27 PM

Review Score: 6

Summary: Cleanliness of toilets could be a lot better . The walls next to toilet seat had pee marks all around.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 Queen Bed with Sofa bed Room Size: 269 square feet m² 2 Queen Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Sofa bed, Square meters - 25, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 1 Queen Bed with Sofa bed Room Size: 269 square feet m² 2 Queen Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Sofa bed, Pets not allowed, Square meters - 25, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Standard Room, 1 Queen Bed Room Size: 269 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Square meters - 25, Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 1 Queen Bed, Accessible Room Size: m² 1 Queen Bed	General Extra bed count 0, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Twin Beds Room Size: 269 square feet m² 2 Twin Beds	General Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Pets not allowed, Square meters - 25, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 Queen Bed (Executive) Room Size: 269 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Square feet - 269, Number of bedrooms - 0, Ping - 7.56, Sofa bed, Pets not allowed, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1