Is this Shangri-La The Shard, London pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La The Shard, London?

Check-in time for Shangri-La The Shard, London starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La The Shard, London have a swimming pool?

Yes, this Shangri-La The Shard, London has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La The Shard, London?

Best-rates for the Shangri-La The Shard, London starts from $623 per night with includes Parking, Pet Friendly, Accessibility, Transportation/Shuttle, Wellness Facilities, Spa, Internet, Pool, Bar, View, Private Pool, Security/Safety, Business Services, Child Friendly, Air Conditioner, Wheelchair Accessible, Ocean View, Oceanfront, Fireplace/Heating, Restaurant, Guest Services, Entertainment, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La The Shard, London a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La The Shard, London wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La The Shard, London is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La The Shard, London?

Based on the information reported by the owner or manager, the Shangri-La The Shard, London indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La The Shard, London?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La The Shard, London | Hotel in London

| 9.2 (1818 Reviews) | Pet Friendly 8 Bathrooms 25 Guests

Elephant and Castle Hotel | Shangri-La The Shard, London

Hotel in Elephant and Castle, London

Occupying levels 34-52, the Shangri-La Hotel The Shard, London offers 5-star luxury and breathtaking views of the capital and beyond. It features an exquisite restaurant and serves cocktails until late at the highest bar in London. Each uniquely designed guest room has floor-to-ceiling windows providing spectacular views of the city, and maintains the theme of Oriental elegance found throughout the hotel. Featuring the body-contouring-technology ‘Shangri-La Bed’, rooms include a TV, coffee machine, complimentary WiFi and a set of binoculars. The en suite, marble-clad bathrooms have underfloor heating, separate bath tubs and a glass-enclosed shower. They include plush bathrobes and Jo Loves toiletries. All rooms feature climate control to complement the building’s integrated sun shielding. The hotel features 3 dining and drinking venues, including TING, the signature restaurant and lounge on level 35. GŎNG, set on level 52, provides the setting for London's highest cocktail bar. Shangri-La Hotel The Shard is located on St Thomas Street, less than 1 minutes' walk from London Bridge Train and Tube Station. The Tower of London and Tower Bridge can be reached in 20 minutes by foot. You can enjoy a stroll along the River Thames' South Bank to The London Eye, Big Ben and Westminster, approximately 1.5 miles away.

Shangri-La The Shard, London is located in London.

This 150 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Bar, Business Services, and several others. This is a 5 star rated property and has over 1818 reviews with the average score of 9.2 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 150 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La The Shard, London in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La The Shard, London”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Private Pool

Ocean View

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Snack bar

Special diet meals (on request)

Wine/Champagne

Parking

Parking on site

Parking

Accessibility

Wheelchair accessible

Activities

Indoor pool (year-round)

Fitness center

Indoor pool

Massage

Sauna

General

Heating

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Family rooms

Safe

Wifi in all areas

Smoke-free property

Pet friendly

Guest Services

Room service

Pet bowls

Baggage storage

Car rental

Currency exchange

Airport shuttle

Airport shuttle (additional charge)

Meeting/Banquet facilities

Valet parking

24-hour front desk

Babysitting/Child services

Express check-in/out

Concierge

Daily housekeeping

Tour desk

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

24-hour security

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Screens or physical barriers between staff and guests in appropriate areas

Contactless check-in/out

Spa

Beach chairs/Loungers

Swimming pool

Infinity pool

Heated pool

Pool with view

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are allowed upon request and charges may apply.

Advanced bookings for the restaurant and bar are strongly recommended. availability at tīng restaurant and lounge and gŏng cannot be guaranteed without prior booking. visits to bar 31 do not require a prior reservation, please note that the 3-course lunch booked as a supplement in tīng restaurant also requires prior booking to make sure availability can be provided, all breakfast-inclusive rates refer to ting restaurant on level 35. in-room dining is available at a surcharge, please note that for the new years special, the property will send special terms and conditions after booking. this must be confirmed by the guest and send back to the hotel before check-in, for nonrefundable reservations the hotel will send a secure online payment link via booking.com, valid for 24 hrs to complete the payment. the reservation will automatically cancel if deposit is not received within 24 hrs, the images displayed for the rooms are sample images only. views may differ depending on the position of the room however all of our rooms and suites face outwards and overlook london.

Reviews

Value for money:

7.91

Location:

9.36

Staff:

9.32

Facilities:

9.25

Comfort:

9.55

Cleanliness:

9.49

Holly

Dec 12, 2025 08:00:00 AM

Review Score: 10

United Kingdom

Reviewer Type: Couple

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room with City View Room Type: Twin/Double Room Size: 32 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shared bathroom, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sitting area, Desk View City view, Landmark view, View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Accessible by elevator Room Amenities Clothes rack, Socket near the bed Exclusive services Free gym access
Superior Shard King Room Type: Double Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sitting area, Desk Bedroom Extra long beds (> 6.5 ft), Wardrobe or closet, Alarm clock, Linens View View Services Wake-up service Kitchen Coffee machine, Electric kettle Accessibility Emergency cord in bathroom, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator Room Amenities Clothes rack, Socket near the bed Exclusive services Free gym access
Premier King Room with City View Room Type: Double Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sitting area, Desk View City view, Landmark view, View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Exclusive services Free gym access
Iconic King Room With City View Room Type: Twin/Double Room Size: 43 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sitting area, Desk View City view, Landmark view, View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Yukata Exclusive services Free gym access
Premier Twin Room with City View Room Type: Twin Room Size: 39 m² 2 Twin bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sitting area, Desk View City view, Landmark view, View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Exclusive services Free gym access
Premier Shard Suite Room Type: Suite Room Size: 65 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sofa, Sitting area, Desk View View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Yukata Exclusive services Free gym access
Iconic Shard Suite Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sofa, Sitting area, Desk View City view, Landmark view, View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed, Yukata Exclusive services Free gym access
Premier Shard King Room Room Type: Double Room Size: 47 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Body soap, Bathtub, Conditioner, Bathrobe, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom General Heating, Air conditioning, Iron, Hypoallergenic, Soundproof, Ironing facilities, Safe, Laptop safe, Carpeted, Trash cans Media & Technology Satellite channels, Telephone, Radio, TV, Flat-screen TV Living Area Sitting area, Desk View View Services Wake-up service Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Kitchen Coffee machine, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator Room Amenities Clothes rack, Socket near the bed Exclusive services Free gym access